1. What does durometer mean?
   
   
2. What does elastomer mean?
   
   
3. What does visco-elastic mean?
   
   
4. What is the difference between S-Gel and M-Gel?
   
   
5. Is a prescription required to purchase a product?
   
   
6. How long will the product last?
   
   
7. Are they washable?
   
   
8. Can they be heated or cooled?
   
   
9. Do you offer customisation on any of the products?
   
   
10. How slim are the insoles, can you wear them with high-heeled shoes?

Answers

1. Durometer is a measure of hardness — or resistance to indentation or penetration. Many of our products are available with dual durometer.
   
   
2. Elastomers are materials that resemble rubber, meaning they resume their original shape when a deforming force is removed.
   
   
3. Visco-elastic materials exhibit the qualities of a viscous liquid and elastomeric solid. Behaving in a manner similar to honey, viscous liquids flowing from a container will pull partly back into the container when it is quickly tipped up. Visco-elastic polymers behave more like solids at low temperatures and at fast deformation speeds. They are more like liquids at high temperatures and slow deformation speeds. Our M-GEL mineral-oil gels are visco-elastic compounds.
   
   
4. M-Gels are mineral based visco-elastic compounds are 100% medical grade, non allergenic and dermatologist-tested. They are available in soft to medium densities. S-Gels, however are non mineral based and can be formulated for hardness ranging from very soft to very firm.
   
   
5. Some of the products listed on this website are available to consumers on the consumer website www.foothealthcare.com. All other products should only bge prescribed by a trained medical practitioner.
   
   
6. All prodcuts listed on this website should last for at least 12 months if used correctly.
   
   
7. Each of the products on this website are washable, it is recommended that you wash them by hand with soap and water only. See Product Care for more information.
   
   
8. No silicones in the Podotech range should be heated or cooled.
   
   
9. Depending on your requirements, for example the order size, we can provide you with own brand printing and packaging services and in some cases minor product modifications. Please contact us for further details.
   
   
10. The slim profile insoles are ideal for high heeled shoes -the thicker profile insoles are best suited to wear with boots or trainers. We offer a number of dress insoles with different features available with or without an antimicrobial cover.